320 Eureka Square Pacifica, CA 94044
(650)738-BACK (2225)

New Patients

What You Can Expect

We are serious about your health. If you are coming to see us for the first time, we will begin by gathering as much information about your health as you can provide.

When you call our office…

We generally will ask you a few questions over the phone. Such as: What is the physical issue you are having? How long have you had it? Did someone refer you to our office? When would you like an appointment? We do this to help prepare Dr. Thomas and staff to be as thorough as possible and to help provide you a great experience and excellent, and usually quick, responses.


At the first visit, Dr Thomas will take your medical history and perform an in depth and thorough physical examination. He will utilize his training in Chiropractic, Neurology, Sports Medicine and Nutrition in helping him decide on a diagnosis. If needed, X-rays will be taken in our X-ray room and these are usually developed and ready for use in a few minutes. Usually, Dr Thomas will then go over your exam findings with you (please bring in a friend or family member if you choose). He will explain what he thinks the problem is and whether he can help you with it. If so, care will generally start that day..


Home care instructions are given for heat or ice or maybe stretches or exercises. Dr. Thomas strongly encourages life-long home care so that you can take care of your spine and body in a natural way and avoid problems. If you have any issues after the treatment, you can always call Dr. Thomas to let him know. He will provide a response if needed. He wants you to feel cared for and informed about your health and well-being.


Prior to any future treatments, Dr Thomas will tell you his recommendations for care. For example, how many visits will be needed and how long it will take, as well as cost. Any ongoing treatments usually take 10-20 minutes and usually include a short massage or stretch warm-up or possibly some physiotherapy. Then you will be treated by Dr Thomas with appropriate Chiropractic Adjustments or any number of various modalities to the necessary areas on your body. Questions are encouraged. All care is done privately with modesty preserved. Dr Thomas regularly works on patients as young as days old up to his oldest, 97 years old. Since he also works on very fit athletes as well, his range of force will vary from very light, gentle care up to stronger, deeper care for his larger, stronger patients. If he feels you aren’t a suitable Chiropractic patient, he will certainly strive to give you a referral to an appropriate professional.


Our staff is also happy to answer any questions you may have or help you with payments, scheduling, etc. Our goal is to help as many people as we can and as much as we can. Most of our patients come from referrals from other happy, satisfied patients. We hope to meet all of your needs so you can tell people who need help about the incredible benefits of Chiropractic.


Some new patients have had car accidents or personal injuries, which we handle regularly. Other information may be asked regarding these types of cases as these cases take extra consideration to be sure your case is handled effectively.


To save you time, new patient forms can be emailed to you if you wish, or you can fill them out at our office. The first visit takes the longest amount of time, so expect to be here for about an hour.